1. Information We Collect
We may collect and store the following information:
- Your name
- Contact details (such as email address and phone number)
- Billing and service address
- Payment information (payments are processed securely by third-party providers)
- Details about the services you request or purchase
- Communications you send to us
2. How We Use Your Information
We use your information to:
- Provide and manage our electrical installation services
- Process orders and payments
- Contact you about your booking or enquiry
- Comply with legal and regulatory requirements
- Improve our services and customer experience
3. Sharing Your Information
We do not sell your personal data. We may share your information only with:
- Payment processors and service providers necessary to complete your order
- Regulators or authorities where required by law
4. Data Storage and Security
- We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.
- Your data is stored securely and only kept for as long as necessary.
5. Cookies
- Our website may use cookies to improve functionality and user experience.
- You can control or disable cookies through your browser settings.
6. Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of incorrect information
- Request deletion of your data where appropriate
- Object to or restrict how your data is used
To exercise these rights, please contact us.
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy policies or content of those sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Cumbria Power Systems Ltd